"It’s my absolute pleasure to recommend Dave Klein and his team of professionals at Rocky Mountain Respiratory Resource, Inc. Dave and his team go the extra mile to ensure that our residents and staff are completely satisfied with the products they deliver. They understand the business of healthcare and treat and respect our residents and their home at all times. Hands down they provide the most timely and dependable service of the O2 vendors I’ve worked with.
Rocky Mountain Respiratory Resource is a truly valuable asset to any team. They are honest, dependable and incredibly hard-working. Beyond that, anyone on the team is empowered to make decisions immediately based upon resident’s needs or requests as well as our wants and requests as a facility. Their knowledge of respiratory resources and expertise is a huge advantage to our residents and entire care center.
Without a doubt, I confidently recommend Rocky Mountain Respiratory Resources for your respiratory needs. As a dedicated and knowledgeable organization and an all-around great people, I know that they will be a beneficial addition to your organization."
With much enthusiasm, I recommend the service of Rocky Mountain Respiratory. I have been with Arvada Care and Rehabilitation Center for nearly two years, and I have always been completely satisfied with their service. They do an excellent job, are always timely with month end invoices and are eager to assist with issues or concerns, although, I have not had any to date.
I am happy to recommend them to your facility in hopes you will be satisfied with them as we are.
Mr. Klein and his company, Rocky Mountain Respiratory Resource, have been with our facility for a long time and we have maintain a wonderful relationship with Dave, his workers and his company. He and his company have proved timely on either accessing a situation we might have in the facility or providing us with prompt billing invoices at the end of the month when deadlines are crucial in a nursing facility.
l have also had the pleasure of being involved with and working with Mr. Klein and his company with my previous employer and I can attest to the fact that he provided prompt professional and timely service with that facility and the business relationship was a very strong one, as well.
Mr. Klein is available 24/7, is what it seems to me, and he maintains an open door policy to any questions or concerns that I may have regarding a bill or payment on an account.
It has been my pleasure working with Dave Klein, Shane Kintzel, and the staff with Rocky Mountain Respiratory Resource for almost 10 years. The staff at RMRR is extremely knowledgable about the equipment needs one may have. They are always friendly and courteous with our staff and residents.
We took a brief year pause from RMRR to sign with a local vendor there in town. Since we live in a very small town, we like to support the local businesses in our area. However, when the local business wasn't going to be able to fulfill our needs and demands any longer, there was no question as to who we were going to return to.
Dave and Shane have always gone above and beyond to meet all of our respiratory needs. Just recently, we scheduled a trip to Cripple Creek, Colorado. I made my usual call to Dave for some portable concentrators so our folks with oxygen could go on the trip. I requested 4 portable concentrators but Dave said only have one available at this time to rent. I ask Dave what other options they had for this trip, Dave then ensured me that he would order 3 brand new portable concentrators and have them plus the one RMRR already delivered to the facility in time for the trip. WOW. Those portable concentrators are NOT cheap. That goes to show you just how dedicated to service and satisfaction RMRR is.
Nathan (who is a member of the RMRR team) comes down once a week and changes out all the humidifier bottles and ozygen tubing, and cleans the concentrators as well as the air filter on them. This also includes the tubing on the portable oxygen tanks. Nathan makes sure that all tubing and bottles have the date they were changed on them. Since we have been with Rocky Mountain Respiratory Resource, we have not recieved a deficiency related to respiratory services from our state survey team or our V.A. survey team in the last 9 years.
Shane Kintzel is a Respiratory Care Practitioner who has done in-services for our staff as well as for our residents. We have been able to perform overnight oximetry for our residents in the facility because of his qualifications. This saves the family, resident, or the facility inconvenience and resources because it is done right there at the facility.
There have been weeks when RMRR made special trips to Walsenburt go ensure that our residents' needs are met. There is truly nothing this company wouldn't do for you or your residents. I highly recommend Rocky Mountain Respiratory Resource to your facility. They have been call upon on weekends or during the night just to check that a resident's CPAP mask or machine is working correctly.
Rocky Mountain Respiratory Resource provides Colorado respiratory supplies and equipment.